Privacy & Security

Privacy and security are core to the platform’s design

The Hudoa platform is built to help organizations understand and improve the work experience and organizational wellbeing, while protecting employee privacy and safeguarding sensitive data under a responsible operating and organizational model.

Privacy isn’t an add-on — it’s part of the architecture

Hudoa follows Privacy by Design: privacy protection is embedded in the platform’s design, how data is collected, the reports, and the permissions.

  • Minimum access
  • Aggregated organizational reports
  • Small-group protection
  • Role-based permissions
  • Human review of sensitive outputs

Protecting employee privacy

The platform is built to establish trust between the employee and the organization and to encourage honest participation without fear that results will be used individually.

  • Individual reports are never shared with the employer
  • Online sessions are confidential
  • Individual answers are never disclosed
  • Results are never used for individual performance evaluation
  • Small-team results that could reveal identity are never displayed

Aggregated organizational reports only

The organization gets executive analytics that help it understand general trends and risk areas across teams and departments, without accessing individuals’ reports or their sensitive data.

  • Heatmaps
  • Department indicators
  • Organizational Health Index
  • Priority Risk Areas
  • Participation rates
  • Improvement indicators

Permissions structured by role

The platform uses Role-Based Access Control (RBAC) so each user gets only the minimum access required.

UserWhat they see
EmployeeTheir own data and reports only
Company AdminAggregated reports only
SpecialistThe cases assigned for review
Super AdminStructured operational access

Responsible use of AI

The platform uses AI-assisted analysis tools to help understand results and draft initial insights, with human review of important outputs.

  • No medical or psychological diagnosis
  • No automated individual decisions
  • No individual performance evaluation
  • AI is never used as a replacement for the specialist
  • Human review of sensitive outputs

Human review is a core part of the platform

Important reports and recommendations are reviewed by specialists to ensure:

  • Language accuracy
  • Recommendation suitability
  • Privacy protection
  • No inappropriate conclusions

Handling data in a structured, responsible way

Hudoa commits to clear principles for protecting data during collection, processing, and storage.

  • Minimizing unnecessary data
  • Using data only within the program’s scope
  • Monitoring access to sensitive data
  • Logging important activities
  • Protecting data in transit and at rest

Technical safeguards

EncryptionAudit LogsControlled ProcessingSegregated Organizational Data

Readiness to host inside Saudi Arabia

The platform is designed with the ability to operate and host inside Saudi Arabia, supporting the needs of organizations and entities with sensitive requirements.

  • Cloud-ready
  • Enterprise-ready
  • Multi-company architecture
  • Secure access layers
  • Scalable infrastructure

A confidentiality model that protects the employee and the organization

The platform relies on a confidentiality model that balances the organization’s understanding of reality with protecting employee privacy, reducing data misuse, and structuring access and sharing.

Includes

  • Session confidentiality
  • Protection of individual reports
  • Limited data sharing
  • Confidentiality agreements for specialists and operations teams

Governance and enterprise operations

The platform was developed along directions that support privacy, governance, security, access management, and responsible use of data and AI.

  • Privacy
  • Governance
  • Security
  • Access management
  • Responsible use of data and AI

Available privacy and governance documents

Privacy Policy
Terms of Use
AI Ethics Statement
Data Protection Summary
Access Control Model
Confidentiality Model
Consent Framework
Security Brief

Building trust is part of the Hudoa experience

Hudoa believes any organizational wellbeing program succeeds on the trust of employees and the organization together, so the platform is designed to deliver actionable insights without compromising privacy or professional confidentiality.

Do you have specific privacy or security requirements?

Our team can explain the privacy and security model suited to your organization’s nature and regulatory requirements.